Once Original art is dispatched, you have the right to exchange or get a gift receipt if done within 14 days of receipt. Tallantyre's reserves the right to deny exchanges after this time..
When returning Products please return unused and with the original packaging. Products cannot be returned once assembled/part assembled, unless in compliance with your statutory rights.
For Products purchased via Ecommerce, we ask that you exercise reasonable care while examining the Products by not assembling where possible.
When returning Products, please return, disassembled, and with original packaging. Please contact Customer Services. This does not affect your statutory rights.
Once received, these Products cannot be cancelled unless confirmed defective by a Tallantyre Ltd. appointed inspector, or in compliance with your statutory rights.
Defect and Damage
On delivery, it is your responsibility to inspect and report to Customer Services* any visible damage/defect to the Products and to your property. Do not leave products wrapped and unchecked. All visible damage should be reported within a reasonable timeframe, we consider this to be within 3 days of delivery .If you believe our Products are of an unsatisfactory quality, please contact Customer Services* as soon as reasonably possible and treat the Product with care while your claim is being investigated.